Frequently Asked Questions

Choose your car make and then your car model. If your model is not listed, please contact us.

Select your product, click “Add to cart”, then “Show cart”, and proceed with “Checkout”.

You can cancel within 14 days after receipt. The product must be complete and in original condition. Always contact us before returning.

We will contact you immediately. You may cancel the order or accept a longer delivery time.

Delivery depends on destination and stock.

• Netherlands: 1–2 working days
• Europe: 2–7 working days
• Special orders: extra time indicated under product

• Available from stock: Ships same day before 14:30
• 3–5 working days
• 5–7 working days
• 10–15 working days

Small products ship via parcel service. Larger items via cargo carrier.

Costs depend on destination and size. Shipping is shown during checkout before payment.

We accept PayPal, Credit Card, Bank Transfer and country-specific methods such as iDeal, Sofort, and Bancontact.

Yes. All transactions are processed in secure encrypted environments with your bank or PayPal.

Refunds are processed within 14 days after receiving the returned product in good condition.

We offer 3 months warranty on product faults. Normal wear is not covered.

Contact us immediately. We will arrange replacement and return.

Contact us. If it is a product fault, we will send a replacement.

Always contact us before returning. See Complaints & Returns for full details.

If canceling purchase, return costs are yours. For complaints, we review case by case.

Refunds are issued within 14 days after receiving and inspecting the product.